Information Management

Information Management

  • Project Management support with database implementation 

  • Review and design of information systems - analysing data, information, process and work flows to see what’s happening, how to improve it and how to effectively manage and report.

  • Designing processes to get the right information to the right people at the right time and in the right format(s).

  • Researching and creating information that meets user needs.

  • Plain English editing and copy writing.

  • Website content research, management and editing.

I have many years experience of creating accessible information on a range of issues for members of local community groups.

I have provided copywriting services for a range of voluntary sector websites - ensuring accuracy, acessibility, plain English and search optimisation.

I have supported organisations with database implementation - supporting managers and staff to make choices with databse configuration and working to ensure operational success.

I also have experience of taking an outward facing information service and an organisation through the process of shifting from largely paper based systems with some stand-alone IT systems through to developing integrated IT systems.

I have an MSc in Information Management from the University of Sheffield (2006) and the Plain English Campaign’s diploma in plain English writing.

Examples of freelance commissions delivered

  • Project Management support with database implementation for local infrastructure organisations and VC-Connect
  • Design and implementation of contract management and monitoring systems for a VCS infrastructure consortium in Essex - ESTIC
  • Developing information systems known as organisational Knowledge Maps™ as an associate for First Adapt
  • A user survey for FunderFinder to support the development of a new online resource.
  • Researching and developing content and acting as editor for national voluntary sector funding information websites.
  • Plain English copywriting and editing for websites, information sheets, training and marketing materials.